Terms & Condition

General Information and Reservations

In order to assure your tour confirmation, you are required to provide the following details :

  1. The number of visitors
  2. Details of arrival time
  3. Your flight number
  4. Preferred hotel
  5. Types of room required

The details your reservation should be sent to JAVA TOUR ORGANIZER :

Sales office

The city of Probolinggo, East Java, Indonesia 67254
Phone number : +62 852 4450 0199
Email : javatourorganizer@yahoo.com

Communication

Any details regarding confirmation and quotation are going to be sent text to you via email or whatsapp. These details are going to be answer within 48 hours.

Rates

The rates offered are only available in IDR (Rupiah). You can change your foreign currency at money changers, which are already provided

Payments

We require 10% of the tour cost you have choose within a month or at least 2 weeks prior to your arrival in Indonesia ( If Possible ). That it’s important the down payment made by Western Union and Wire transfer to our bank account. The remaining of payment is to be paid by cash in the very my currency IDR (Rupiah), upon your arrival in Indonesia.

Cancellations

If you make cancellation on your tour reservation a week after making the wire transfer for the down payment, the initial down payment that you have sent will be used as the cancellation charge.

Services

The services that we offer include picking up, Tourist guide, carriage, porters, and assistance. The series of services is organize by private cars, comprising of various types of cars and equipped with air conditioner and entertainment.

Sightseeing and Package Tours

All of the tour packages as well as sight-seeing trip include entrance fee, attractions, foods and beverages as displayed in the programs, and transportation by private jeep, cars, motor coach, boat, truck, or even canoe. As you see, we provide all sorts of transportation that you may need, except air transportation. In every trips, we always included a tourist guide with English speaking.

Accomodations

The accomodations that we include in the tour charge 21% for tax and services. Any full reservation or re confirmation details have to be direct to the hotel you have chosen before your arrival in Indonesia for group bookings during regular seasons.
If you plan to have the tour during high season, we recommend you to make the reservation 45 days before your arrival. For individual reservations, please sent the reconfirmation at least 10 days prior to your arrival during regular or high seasons.. If you do not make the required confirmation, you will be able to book the hotel room by yourself.

Responsibilities

JAVA TOUR ORGANIZER is an agent specializing in providing private tour. We are fully responsible for every our customers, comfort, safety, and satisfaction. Suggestions and inquiries should be direct text via email or Whatsapp.
We also assure that you will be accompanied by our professional tourist guide and drivers. In addition, we also provided extensive kinds of transportation with fine quality and safety.
Please notice that, we are not responsible for any lost items, damaged property and physical injuries. Unless you make initial confirmation before tour.